Violations of HIPAA regulations can result in costly breaches that must be reported to the affected individuals and the US Department of Health and Human Services, along with the potential for fines and other enforcement actions. On the other hand, failing to meet patients' communication needs can also result in complaints and inquiries by HHS, making it essential to find the right balance.
The session will delve into the requirements, risks, and challenges associated with the increasing use of texting and e-mail for patient and provider communications and provide a roadmap for utilizing these methods safely and effectively to improve the quality of healthcare and patient satisfaction.
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